Implementation Services

Choosing the right supply chain software is only the first step toward improving your supply chain performance. The next and perhaps most critical step is the process of implementation. From the moment you chose Robocom as your partner, our team works with you to achieve the best fit possible between our supply chain software and your unique requirements. 

At Robocom we use a four phase methodology to first understand your needs then deliver a system that will help reduce your operating costs and achieve your objectives:

  • Scope – We begin by reviewing your objectives, requirements and operations in detail and preparing a Scope document to define the functions, processes, settings and software enhancements that are required.
  • Plan – Careful planning comes before successful implementation.  Once we understand your needs, we work with your team to prepare a detailed plan to install, test and implement the system.  We use checklists and standard plans then adjust to fit your team and requirements.
  • Build – Using the Scope document, we configure a copy of our supply chain software and prepare to install the complete system.  If software enhancements are required, we develop the software changes needed to address your individual needs.  While this work is completed, our technicians help install new servers, wireless equipment and other devices.  The database and software are loaded and configured, interfaces are connected and the entire system is tested.
  • Launch – The final phase is to train the users and implement the new system, a smooth transition when the first three phases are managed well.  Our approach to Training is an important factor of our overall success.

Each step of the launch cycle is important to the overall success of the project. Thorough analysis defines your unique and specific requirements. Rigorous testing procedures ensure the selected supply chain system is functioning predictably and interfacing properly with other systems.  

Although users are provided with extensive training prior to implementation, on-site support during the launch phase is highly recommended. This support guarantees users are comfortable with new procedures and are able to efficiently perform daily routines.

At the completion of every project, a review or site audit is performed to ensure you realize the benefits you expect.


News and Events

June 2020

CAi Software acquires Robocom

March 2020

Covid-19 Update

DHC implements Robocom's Warehouse Management Solution to expand their reach and automate their operations.

October 2018

Jason Industrial utilizes Robocom and Next Generation to enable rapid growth both in the US and Internationally. 

April 2018

SIMpro migrates their Next Generation ERP to the Microsoft Windows Server platform and sees increased scalability and performance which helps them to maintain their competitive advantage.

June 2017

Teacher Created Materials improves pick accuracy inventory accuracy with Robocom's Warehouse Management System.  Read more about TCM and Robocom.

March 2017

Safelite Autoglass implemented Robocom's Labor Management System to achieve significant productivity gains.  Read more about this exciting project.

February 2017

Soult Wholesale chose Robocom's Next Generation ERP to manage all aspects of its supply chain management processes.  Learn more about Soult Wholesale's experience.

January 2017

Learn how Hyperlink implemented Robocom's Next Generation software to achieve real time visibility, increase productivity and increase its market share.

December 2016

Goodwill of North Georgia implemented Robocom's Warehouse Management System to help provide a high quality of service to their customer, a nearby Federal Agency. Read more about Goodwill's implementation. 


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