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GSA ScheduleGSA FEDERAL SUPPLY SERVICES GSA Contract Number: GS-35F-0223-N SIN 132-33 PERPETUAL SOFTWARE LICENSES SIN 132-34 MAINTENANCE OF SOFTWARE SIN 132-50 TRAINING COURSES FOR INFORMATION TECHNOLOGY EQUIPMENT AND SOFTWARE SIN 132-51 INFORMATION TECHNOLOGY (IT) SERVICES PERPETUAL SOFTWARE LICENSES (SIN 132-33) and MAINTENANCE (SPECIAL ITEM NUMBER 132-34) OF GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY SOFTWARE Descriptions and Equipment Compatibility RIMS® – Robocom's Inventory Management System (RIMS) tracks the flow of material from the moment it is received in your warehouse/distribution center until the time it is shipped from your warehouse/distribution center. The RIMS algorithms find the most applicable warehouse location to store and pick the material as RIMS guides the operator in the storing of received material and the picking of an order. The RIMS system is designed to be used through the personal computer and an optional Radio Data Terminal (RDT) subsystem using a UNIX or Windows NT operating system and associated hardware. Some RDT equipment that RIMS uses in its radio frequency (RF) communication are Symbol Technology, LXE, Intermec, and Telxon. An online users guide is included with the software that provides all documentation to configure, maintain, and operate the standard RIMS software. The following modules are included and can be used if applicable: Waves (batch/conveyor picking), Production (work orders), Packing (pack material), and Yard Management (trailer permits). ROC Enterprise – ROC Enterprise provides everything you need for supply chain optimization, from robust warehouse and inventory management to invoicing, accounting, customer service, internet services, EDI, and much more. ROC Enterprise is designed to provide all the supply chain solutions your company needs, including: warehouse management, transportation management, business intelligence, enterprise application integration, event management, labor productivity management, and RFID. RIMS Alert – RIMS Alert allows you to manage your distribution center effectively in a dynamic, event-driven, business environment. Alert can send notifications to key people within your company as well as throughout your supply chain when specific events occur. Alert can be used in conjunction with RIMS and/or with any non-RIMS system. An online users guide is included with the software that provides all documentation to configure, maintain, and operate the Alert software. The following modules are optional add-on modules that can only be used in conjunction with RIMS but are sold separately: Mapper – This interface designed by Robocom links RIMS to QAD’s MFG/PRO manufacturing application. The Mapper provides online transaction processing between RIMS and MFG/PRO and passes selected field data between the two in near real time. Robocom provides the System Administrator’s Guide to the Mapper as a reference manual for the operation of the Mapper and its maintenance functions. Toolkit – This module consists of screen configurators that provide you with the options to customize the VDT and RDT screens in your RIMS system. Documentation is included in the standard RIMS Online Users Guide. TRAINING COURSES FOR GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY EQUIPMENT AND SOFTWARE (SPECIAL ITEM NUMBER 132-50) Robocom provides training courses normally available to commercial customers, which will permit Government users to make full, efficient use of general purpose commercial IT products. Training is restricted to training courses for those products within the scope of this solicitation. The training can be conducted at the RSI facility and/or at the Government’s location, as agreed to by Robocom and the Government. There are three types of required training: Configuration Training, Supervisor Training, and Operator Training. Configuration Training – The objective of the Configuration Training is for your implementation team to learn how to set up the appropriate tables, rules, and parameters that define how the Basic Software will operate within the warehouse/distribution center. The Warehouse Configuration Training is a five (5) day class for up to six (6) people at our office in Farmingdale, New York. A knowledge of a facility’s warehouse operations and basic computer skills are required. A minimum of one (1) and a maximum of twenty (20) students can attend a class. Supervisor Training – The objective of the Supervisor Training is to train warehouse supervisors how the Basic Software is used in performing their jobs and how to oversee and assist the operators in their daily tasks. The Supervisor Training is a five (5) day class for up to six (6) people and is held in a classroom/conference room setting at the warehouse site. Knowledge of a facility’s warehouse operations and basic computer skills are required. A minimum of one (1) and a maximum of twenty (20) students can attend a class. Operator Training – The objective of the Operator Training is to train Warehouse Operators how the Basic Software is used in performing their daily tasks. This training for warehouse operators is presented in two-hour modules at the warehouse site. The trainer is on site for five (5) full days to accomplish this third phase of required training. Each session should include up to six (6) attendees, and each attendee should have his/her own RF unit. Training materials are distributed to each operator. Knowledge of a facility’s warehouse operations is required. Depending on the number of operators (greater than 10) and additional shifts, additional instructors may be required. Optional Training – There are five (5) types of optional training opportunities: Interface Training, MFG/PRO Mapper Training, Toolkit Training, Wave Planning/Picking Module, and Production Module Training. These classes are held at the RSI facility and can be anywhere from one (1) to five (5) days. A knowledge of a facility’s warehouse operations and basic computer skills are required. A minimum of one (1) and a maximum of twenty (20) students can attend a class. INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51) The prices, terms, and conditions stated under Special Item Number 132-51 Information Technology Professional Services applies exclusively to IT Services within the scope of this Information Technology Schedule. Robocom provides services at the RSI facility and/or at the Government location, as agreed to by Robocom and the ordering office. Our services are provided by professional project managers and certified technicians who are all experienced in implementing small, standard systems as well as custom, complex ones. Our services include the following: Project Management – As the prime Robocom contact, the Project Manager is responsible for contractual issues and overall project coordination with all team members for the full life of the project. Facility Analysis – The Facility Analysis is performed by a licensed technician who visits the customer’s warehouse and completes a site survey as soon as possible after the kick-off meeting. At this visit our technician determines the hardware that will be needed: PCs, printers, RF equipment, etc. Hardware Installation – The hardware installation is performed by a licensed technician who installs and configures all necessary IT equipment: PCs, printers, RF equipment, etc. System Analysis – One of the key elements in a successful implementation is to configure the Basic Software to reflect the way you conduct business and fill orders in this warehouse/distribution center. A system analyst will also design any custom modifications and will communicate the design to our programming staff. System analysis also consists of the hardware and software support of servers, networks, and software. Programming – A Robocom programmer will work with the System Analyst to customize code within the software system to meet the needs of an individual warehouse/distribution center. Go-Live Support – Go-Live Support is provided to each customer to ensure a smooth system start-up. The objective of our Go-Live Support is to assist your staff in becoming self-sufficient. |
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